Privacy Policy – Hook Detailing
Hook Detailing is committed to protecting your privacy and managing your personal information responsibly in accordance with the Australian Privacy Principles under the Privacy Act 1988 (Cth). We collect personal information such as your name, phone number, email address, vehicle details, service location, booking history, and any information you provide when making an enquiry, booking a service, contacting us, or interacting with our website, social media pages, or advertisements. This information is used to provide, manage, and improve our mobile detailing and ceramic coating services, communicate with you regarding bookings, confirmations, reminders, and follow-ups, process payments where applicable, and comply with legal and regulatory obligations. We do not sell, trade, or rent your personal information, and we only disclose it to trusted third-party service providers where necessary to deliver our services or where required by law, all of whom are expected to handle your information securely. We take reasonable steps to protect your personal information from misuse, loss, unauthorised access, or disclosure, and we retain your information only for as long as necessary for business or legal purposes. You may request access to, or correction of, your personal information at any time by contacting Hook Detailing directly.